Privacy Policy
Last updated: May 2026
At Eon Jewels, your privacy matters. This policy explains what information we collect, how we use it, and your rights as a customer.
1. Who we are
Eon Jewels is an online luxury jewellery store. We are committed to protecting your personal information and handling it responsibly in accordance with applicable privacy laws.
2. What information we collect
We collect only the information necessary to process your order and provide you with a great experience. This includes your name, email address, phone number and delivery address, payment information processed securely through our payment provider, order history and transaction details, communications you send to us, and website usage data collected automatically when you visit our site.
3. How we use your information
We use your information to process and fulfil your orders, communicate with you about your order or return, respond to your enquiries and provide customer support, send promotional emails where you have opted in, and improve our website and customer experience. You may opt out of marketing emails at any time by clicking the unsubscribe link.
4. Sharing your information
We do not sell or share your personal information. We may share it with trusted third parties only where necessary, including courier partners to deliver your order, payment processors to handle transactions securely, our ecommerce platform provider to power our store, and government authorities where required by law.
5. Cookies
Our website uses cookies to improve your experience, remember your cart, keep you logged in, and analyse how our site is used. You can disable cookies through your browser settings however this may affect website functionality.
6. Data security
We take reasonable steps to protect your personal information using SSL encryption and secure payment processing. No system is completely secure and we cannot guarantee absolute data security.
7. Your rights
You have the right to access, correct or request deletion of your personal information at any time. You may also opt out of marketing communications at any time. To exercise any of these rights please contact us directly.
8. Third party links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any information.
9. Children
Our store is not directed at anyone under the age of 18. We do not knowingly collect personal information from minors.
10. Contact us
If you have any questions about this privacy policy or how we handle your information please contact us through our website. We will respond to all privacy enquiries promptly.
Eon Jewels — your information is handled with the same care and integrity as every piece we create.